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Managerial & Soft Skills Yogyakarta

How To Communicate And Making Decision

Instructor by : Syafaruddin Alwi 

DESCRIPTION

This training provides managers and supervisors with the key tools for identifying, preventing and resolving issues through the effective implementation of problem solving and decision making skills.

MATERI PELATIHAN

• The Importance of Management Decision Making
• Identifying Underlying Issues and Motivations Behind Problems
• Understanding When Action is Required (Problem versus No Problem)
• Effectively Listening to Understand the Real Issue
• Gathering All Information (Form All Sources and Facts)
• Alternative Styles of Decision Making
• Learn to Creatively Brainstorm and Inspire Ideas and Solutions
• Evaluating Alternatives through Scoring, Ranking and Understanding Impact
• Handling Tough Issues and Managing an Ultimatum
• Present your Ideas Clearly and Persuasively
• Selecting the Best Alternatives
• Steps to Effective, Open Dialogue and Conflict Resolution
• Recognizing the Key Barriers to Open Dialogue
• Maintaining Open Communications during the Decision Making Process
• Principles for Good Decision Making
• Steps and Considerations for Effective Decision Making
• Step-by-Step Handling of Decision Making
• Securing a Win-Win-Win Solution (Short and Long Term Decisions and Solutions)
• Considering the Big Picture and the Impact of Decisions
• Implementing Solutions while Maintaining Open Communications and Creativity

TRAINING METHOD

Presentation

Discussion

Case Study

Evaluation

FACILITIES

Training Kit

Handout

Certificate

Lunch + 2 X Coffee Break

Souvenir

Pick Up Participant

Form Pre-Registrasi

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Topik Training	: How To Communicate And Making Decision
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